The Hidden Costs of Cloud: Marco’s Story (and His TCO That Never Added Up)

The Hidden Costs of Cloud: Marco’s Story (and His TCO That Never Added Up)

Sep 15, 2025

Cloudsome Pulse

Marco is Head of Infrastructure in a fast-growing ICT scale-up. Like many others, he started in the simplest way: one project, one dedicated VM on AWS.
More secure than an on-prem machine, easier to budget — the best of both worlds, right?

It worked… until the second client came along. Then a third. For every new project, Marco repeated the pattern: one VM per app, a standard template, snapshots “when you remember.”
He thought he was playing in the big leagues — but he never planned for true redundancy.

One night, when the main VM crashed, Marco learned the difference between simple and resilient.

The Quick Fix: Doubling Costs Less Than Risking Outages

To sleep at night, Marco doubled up: two VMs instead of one, load balancer, replicated storage.
The bill went up, but at least his customers wouldn’t go offline.
After a few months, there were ten workloads. Meanwhile, snapshots, backups, and security patches kept piling up.
What once looked “easy to forecast” turned into a puzzle.

That’s where the hidden costs began to surface.

Low-Cost Cloud: Is It Really Worth It?

Marco thought: “Alright, I’m paying too much with AWS. Let’s move everything to a cheaper provider — save 30% on resources, add two nodes for redundancy.”
In theory, great. In practice:

  • He had to buy double the hardware to guarantee failover.

  • No automatic patching or snapshots — if a node failed, everything stopped.

  • He needed an external monitoring tool, to configure and maintain.

By the end of the quarter, total spend was only 10% lower, but operational complexity had doubled.

Container Clusters: The Turning Point… Almost

So Marco decided: “Enough with scattered VMs — let’s move to a container cluster.”
ECS, Fargate, or Kubernetes: auto-packing, elastic scaling, modern CI/CD.

It worked, but came with another invisible cost: he now needed an SRE with Kubernetes expertise, ingress controllers, IAM policies, service mesh.
A SysAdmin wasn’t enough anymore — he needed a dedicated DevOps engineer.

Result: compute costs dropped another 15%, but human costs rose by 40%.
And at night? Someone still had to watch the alerts.

Consolidation? Sure. But at What Price?

Marco asked around — forums, webinars, colleagues in the industry.
“Put everything on 4 big machines,” some said. “Fewer hosts, fewer patches, fewer SSH sessions.”
Perfect on paper — until one node fails, and a third of the workloads go down with it.

The hourly saving (-5%) turned into a massive fault domain.

TCO? Lower on the spreadsheet, more fragile in real life.

The Truth Behind the Numbers

After crunching the numbers, Marco realised:

  • Compute costs represent only 20–30% of real TCO.

  • Tooling (monitoring, CI/CD, security) adds a fixed +10%.

  • The heaviest line item? People.
    Patching, snapshots, troubleshooting, 24/7 on-call — these can push the bill up another +60%.

So Marco created his own “DevOps To-Do List for In-House Teams” — and that’s when the dream of an easy cloud turned into an endless checklist.

Done properly, it means roughly 160–180 hours/month to guarantee round-the-clock coverage (plus holidays and sick leave).

What If Management Was Already Included?

Then Marco asked the question that changes everything:
“What if all this complexity could be orchestrated automatically — no night shifts required?”

A system that governs infrastructure, schedules resources, manages app deployment — redundant by design, resilient, self-healing.

The answer isn’t a magic formula. It’s an intelligent control plane that combines:

  • Invisible orchestration

  • Lifecycle automation

  • Integrated security policies

The result?
No more patchwork of hidden micro-costs — just a clear, scalable spend directly tied to the value you generate.

It’s not just savings — it’s operational peace of mind.
Cloud costs don’t drop simply by switching to a cheaper provider. They stop eating your margins when patching, snapshots, backups, IAM, and scaling are governed natively — without forced lock-ins, and with real resilience built-in.

How Does an Evolved Abstraction Layer Really Work?

An abstracted infrastructure doesn’t remove physical nodes — it governs them intelligently.
That means:

  • Building infrastructure without exposing complexity — declarative, replicable, version-controlled provisioning.

  • Scheduling resources in real time — workloads migrate automatically if a node fails.

  • Balancing traffic and load seamlessly.

  • Embedding security natively — access control, filtering, and policies as part of the control plane.

  • Automating backups, snapshots, and patching — no more manual checklists.

  • Reconciling errors — anomalous containers recover themselves (self-healing).

  • Scaling dynamically, avoiding waste.

The result: invisible governance for developers.
No night-time babysitting. No patch, policy, or snapshot puzzle left behind.

Honesty First (and a Simple Metaphor)

Abstraction doesn’t eliminate complexity — it relocates it.
It requires the right culture, rules, and shared approach.
But for roughly 80% of modern workloads, automating patching, IAM, snapshots, and scaling frees up hours, margins, and people.

Think of it like choosing between owning and leasing a car:

  • With DIY infrastructure (or raw AWS), the car is yours: you use it as you wish, but every issue — maintenance, breakdown, insurance — is on you.

  • With an evolved abstraction layer, it’s a fully inclusive lease: you pay a predictable rate, no surprises. If something happens, the governance does the dirty work.

In short: no hidden costs, more operational peace of mind.

We Build Your Governance, Not Just Your Cloud

Today, Marco no longer thinks in terms of VMs or containers — only in applications to deploy.
Because the cloud isn’t meant to complicate life — it’s meant to free up margin, time, and ideas.

And you?
How many hours are you still spending on what an evolved governance system could orchestrate for you?

How much does each workload really cost — when you add up compute, tools, and people?

👉 Want to know when it really makes sense to switch to orchestrated governance?
Let’s talk. Let’s run the numbers together — and help your TCO finally make sense again.

Cloudsome is a registered trademark of Delta HF S.r.l.

P.IVA: IT01856120934 - Codice REA: PN350947
Sede operativa Via Carlo Farini, 5 - 20154 Milano - Sede legale Via Del Fante, 18 - 33170 Pordenone (PN)

English

© 2025 All Rights Reserved -

Cloudsome is a registered trademark of Delta HF S.r.l.

P.IVA: IT01856120934 - Codice REA: PN350947
Sede operativa Via Carlo Farini, 5 - 20154 Milano - Sede legale Via Del Fante, 18 - 33170 Pordenone (PN)

English

© 2025 All Rights Reserved -

Cloudsome is a registered trademark of Delta HF S.r.l.

P.IVA: IT01856120934 - Codice REA: PN350947
Sede operativa Via Carlo Farini, 5 - 20154 Milano - Sede legale Via Del Fante, 18 - 33170 Pordenone (PN)

English

© 2025 All Rights Reserved -

Cloudsome is a registered trademark of Delta HF S.r.l.

P.IVA: IT01856120934 - Codice REA: PN350947
Sede operativa Via Carlo Farini, 5 - 20154 Milano - Sede legale Via Del Fante, 18 - 33170 Pordenone (PN)

English

© 2025 All Rights Reserved -